Cancellation and Refund Policy
Last Updated: 1st September 2024
At WiseVaanar, we are committed to providing high-quality consulting services and digital products. This Cancellation and Refund Policy outlines the terms under which you may cancel your purchase and request a refund.
1. Cancellations
-
Consulting Services: If you wish to cancel a scheduled consulting service, you must do so at least 2 days before the scheduled appointment. Cancellations made after this period may not be eligible for a refund.
-
Digital Products: Due to the nature of digital products, cancellations are not accepted once the product has been accessed or downloaded.
2. Refunds
-
Consulting Services: If you cancel a consulting service within the allowable cancellation period, you may be eligible for a full or partial refund, depending on the timing of the cancellation. Refunds for services will be processed within [Number of Days] business days after the cancellation is confirmed.
-
Digital Products: Refunds are generally not available for digital products once they have been accessed or downloaded. However, if you experience issues with a digital product, please contact us at yash.kumar@wisevaanar.com, and we will work to resolve the issue or offer a refund at our discretion.
3. How to Request a Refund
To request a refund, please contact us at yash.kumar@wisevaanar.com with your order details, the reason for the refund request, and any relevant information. We will review your request and notify you of the approval or rejection of your refund.
4. Processing of Refunds
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 business days. Please note that it may take additional time for your bank or payment provider to process and post the refund.
5. Non-Refundable Items
The following items are not eligible for refunds:
- Completed consulting services
- Digital products that have been accessed or downloaded
- Custom or personalized digital products
6. Changes to This Policy
We may update this Cancellation and Refund Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated. It is your responsibility to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at yash.kumar@wisevaanar.com.